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Estimate delivery times: 10-22 days (International), 7-15 days (United States).
Return within 45 days of purchase. Duties & taxes are non-refundable.
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For all orders shipping is offered free of charge. Returns will be accepted for up to 10 days after Customer receipt or tracking number of unused items. You, as the Customer, are obliged to inform us via email before returning the item. Otherwise, standard shipping rates will apply. Please see our Delivery Terms and Conditions for further details.
Returns will be accepted for up to 10 days of Customer’s receipt or tracking number on unworn items. You, as a Customer, are obliged to inform us via email before you return the item, only in the case of:
– Received the wrong item.
– Item arrived not as expected (ie. damaged packaging).
– Item had defects.
– Over delivery time.
– The shipper does not allow the goods to be inspected before payment.
The returned product(s) must be in the original packaging, safety wrapped, undamaged and unworn. This means that the item(s) must be safely packed in a carton box for protection during transport, possibly the same carton used to ship to you as a customer.
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Effective Date: [01/01/2026]
These Terms of Service govern your use of the Viking Heragon website and the purchase of our jewelry. By using this site, you agree to these terms.
North America: You must be at least 18 years old (or the age of majority in your state/province) to use this site.
Europe: We comply with the General Data Protection Regulation (GDPR) and the UK GDPR. Your privacy rights are detailed in our Privacy Policy.
USA/Canada: Prices are typically displayed excluding sales tax. Sales tax will be calculated at checkout based on your shipping address.
EU/UK: Prices displayed include VAT (Value Added Tax) where applicable, unless otherwise stated.
Customs/Duties: For international orders, the customer is responsible for all import duties, customs fees, and local taxes.
Under EU and UK consumer law, customers have the right to cancel and return their order within 14 days of receiving the goods, for any reason and without justification.
Exclusions: This does not apply to custom-made or personalized jewelry.
Process: To exercise this right, you must inform us via email. You are responsible for the return shipping costs.
For customers in the USA and Canada, returns are accepted within [X] days of delivery. Items must be in original condition and packaging. Shipping costs are non-refundable.
USA Specific: TO THE FULLEST EXTENT PERMITTED BY LAW, OUR PRODUCTS ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
Viking Heragon shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products. Our total liability shall not exceed the amount paid for the product.
North America: Any dispute arising from these terms will be settled through
Europe: If you are a consumer in the EU, you may use the European Commission’s Online Dispute Resolution (ODR) platform at [ec.europa.eu/consumers/odr].
These terms are governed by the laws of [Insert Country/State].
Site: https://vikingheragon.com/
E-mail: [support-viking@proton.me]
